Monday, September 1, 2008

Farmers Insurance Claims Mobile Claims Units Ready to Help Customers

Farmers Insurance Claims Teams and Mobile Claims Units Ready to Help Customers Suffering Damage from Hurricane Gustav

LOS ANGELES-- September 01, 2008 --Farmers® Insurance Group of Companies claims teams are preparing today to move into areas stricken by Hurricane Gustav. Once the areas are identified, the teams will deploy along with 2 Catastrophe Claims buses and 5 Customer Care Claims Vehicles.

"Our claims personnel and fleet of claims vehicles are gearing up to assist our customers in Louisiana, Texas and any other areas suffering damage from Gustav," explains Paul Quinn, Assistant Vice President of Claims Communications for Farmers Insurance.

The Mobile Catastrophe buses are equipped with state-of-the art satellite communications equipment; claims stations; water, supplies; laptop, satellite telephone capability; and have a built in grill to serve meals to Farmers' customers and others in need.

The Customer Care Claims Vehicles are smaller versions of Farmers claims buses and are ready to assist with claims and supply needs of Farmers' customers and others in need.

Note to Media: A press release listing exact locations of the claims vehicles will be issued as soon as locations are selected. For questions or information at any time, please contact the Farmers Media Team listed above.

Farmers Insurance customers who have suffered damage should contact their agent or call Farmers' 24-hour-claims hotline, 800-HelpPoint (1-800-435-7764) for immediate assistance.

"Farmers' customers who have moved to evacuation centers in Texas, Louisiana or other states, should keep the HelpPoint number handy if needed, when they return to their homes.

Foremost Insurance customers should file their claims by calling: 1-800-527-3907.

Flood victims who have flood insurance should contact the National Flood Program at www.floodsmart.com

Farmers Group, Inc. is a wholly owned subsidiary of Zurich Financial Services, an insurance-based financial services provider with a global network of subsidiaries and offices in North America and Europe as well as in Asia Pacific, Latin America and other markets. Farmers® is the nation's third-largest Personal Lines Property & Casualty insurance group. Property and casualty products are underwritten and issued by the Farmers Exchanges and their subsidiaries, which Farmers Group, Inc. manages but does not own. Headquartered in Los Angeles, the Farmers insurers provide Homeowners, Auto, Business, Life insurance and financial services to more than 10 million households. For more information about Farmers, visit our Web site at www.farmers.com.

Contacts

Farmers Insurance Group
Jerry Davies, 213-400-4459
jerry.davies@farmersinsurance.com
or
Michelle Levy, 512-791-7445
michelle.levy@farmersinsurance.com
or
David Bishop, 850-228-8997
david.bishop@farmersinsurance.com

No comments: